CLIENTS ABOUT US
As a highly service-oriented consulting firm, our primary goal is to always provide our customers with the best possible, dedicated, and professional support.
For this reason, we place particular importance on customer feedback regarding our services and support so that we can respond to it and continuously improve.
Below you will find some of the latest feedback we have received from our clients:
"We are pleased to provide feedback on our experience with the ACENTUM team and the services offered to us. We are very satisfied with the relocation and destination services and really happy with the result, as we (my husband, myself, and our children) are now able to live in a beautiful house in a great location during my husband's assignment in Switzerland. The support provided during appointments with the two different authorities was also very professional, and thanks to this support, we were able to complete these appointments comfortably and efficiently. My husband will also give his HR management excellent feedback."
S. L. (UK), member of the executive board, financial industry, Zurich (feedback from spouse)
"Many thanks to Marco and his team for their outstanding support in successfully finding and purchasing the house and quickly settling my family in Zug, as well as for their valuable assistance in finding and negotiating the lease for our new HQ offices.
Their dedicated commitment and expertise, and above all Marco's excellent networking, especially in the Zug real estate market, and the professional and efficient execution of services in all areas related to the relocation were very impressive."
K., Entrepreneur / global investor (relocated from Scandinavia), Zug
“Thank you very much for the excellent support provided by your relocation team and, above all, for the many helpful tips and information before and after our arrival in Basel. We also greatly appreciated the highly competent assistance with registering with the authorities.”
S. M. (USA), Vice President R&D, Pharmaceutical company, Basel
"Dear ACENTUM team, we greatly appreciate your exceptional commitment and your straightforward, courteous, and professional manner! The many “little” tips and recommendations on numerous intercultural topics were also very valuable for me and my husband. They really helped us to settle in quickly here in Switzerland. Your numerous tips, which I refer to as “tips and tricks for settling in as quickly and smoothly as possible,” are not written down anywhere, which is why we were all the more grateful for them. Above all, I am very grateful to you for your clear, direct, and open communication, which prevented us from choosing the “wrong neighborhood” despite our (my ;-) ) initial selection. It is precisely this kind of expertise from local and highly experienced experts like ACENTUM that makes the difference and shows how important such services are. Through your advice, you managed to find the ideal place for us and our needs (and this very nice apartment too!), taking into account my husband's place of work, the excellent connection to the airport, our children's international school, and the sports clubs for me and the children, which has made our daily life so much easier and better. You have done a great job, and the four of us wish the ACENTUM team all the best!"
C. & M. R., (USA / Mexico), Senior Management, Zurich (feedback from spouse)
"Marco, thank you very much for your fantastic support with all the challenges we faced in finding a house in our preferred area on Lake Zurich on the Gold Coast. We know that it was very difficult to find the house and, in particular, to negotiate with the owner so that he would choose us from among the numerous applicants. We were all the more impressed by your highly professional and dedicated support and are very happy that we could count on ACENTUM's professional help with all the steps involved in finding a home, obtaining a work permit, and dealing with the authorities. We feel very comfortable in our new home and are very grateful that you found it for us and that we can live there for the next 4 years. Thank you so much for everything!"
F. L. (USA), Executive Vice President, Zurich
"We in the HR team greatly appreciate the excellent and uncomplicated cooperation with ACENTUM.
We also regularly receive good and very good feedback from our international project staff about the dedicated and professional support they receive during their appointments with ACENTUM employees at the various authorities in the cantons of Zurich, Zug, and Schwyz, as well as when searching for accommodation for longer assignments and for furnished apartments."
C. M. (Switzerland), Human Resources Director, global strategy consulting firm, Zurich
"Thank you very much for your dedicated and successful support with the employee relocation of our staff members from Munich to Zurich. Everything went very smoothly and we also received only good feedback from our employees. We will be happy to work with ACENTUM again in future cases."
F. D. (Germany), Head of Global Mobility, US Tech corporation, Munich (Germany)
“Thank you very much for your professional and, above all, successful support in finding a house and dealing with the authorities in connection with our work and residence permits and our move to Freienbach.”
*** Translated from the German original feedback ***
F. M. (Germany), CFO, Financial Services / International HQ, Freienbach SZ
"Our company retained the services to facilitate the relocation of a colleague from North America to our offices in Lucerne. ACENTUM provided a high quality and very efficient service, which included finding a suitable housing, preparation and negotiation of the contract, arranging for utilities to be connected, and ancillary services such as assisting with the opening of a bank account.Our company is very pleased with the regular communication throughout the process and the outcome as our colleague and family are happy.
I highly recommend Marco and the relocation services offered by ACENTUM."
D. B., Vice President / Member of Executive Management, wholly owned subsidiary of
a US Corporation, Lucerne
"Thank you very much for your valuable support for our two employees during their move from Munich to Zug and in their search for accommodation and dealing with the authorities. Also for the many valuable tips and hints as well as the really professional support in general, which helped us and our employees a lot."
*** Translated from the German original feedback ***
I. W. (Germany), HR Manager International, Pharmaceutical company, Munich (Germany)
"Thank you to you both for coaching me along the way as well as Marco's performance at the Swiss registration office. His strong relationships with local personnel and his knowledge of the processes and procedures were very impressive. Marco has a smooth style as he was able to finesse the process despite our unique desjointed scenario. Marco was very calming to our concerns and fears in making sure the process proceeds as planned."
C. J. (USA), Global Director, Health care consulting company, Basel
"Thanks so much for the professional and dedicated support and for finding us so quickly the house with the wonderful garden. The property is gorgeous, we love it. You did a great job - I will definitely recommend you." G. R. (USA), Director, Pharmaceutical company, Zug
"We have received excellent service and we greatly appreciate that you have found the nice apartment in our preferred area. And so important for us was, that we were able to move in only because you was finally able to persuade the landlord to allow us to move in with our family dog Jacques. Also from my wife and our kids, thank you so much for your great and dedicated support."
F. R. (France), Member of Corporate Management, Industrial company, Zurich area
“Thank you for your great and very committed support in Chur and in the area around, after our move from the Unites States. Your service helped us a lot to find a very nice and fantastically located house as well as to deal with all the official formalities. And thanks to the great amount of valuable information and insider information, we (especially my wife and our 3 children) very quickly "felt at home" in the region. Thank you so much!”
F. H. (Spain), Director, Industrial company, Chur area
"On the recommendation of a friend who relocated to Switzerland with his family a few months ago with ACENTUM I did not use the global relocation provider that my employer actually works with, but ACENTUM and I have to say, I have never regretted it, on the contrary! Great service, excellent market knowledge, always very fast, competent answers and great commitment to the needs of my family and me. Not only a very competent, professional and implementation-oriented approach, but also a very uncomplicated, straight forward and efficient support, especially by Mr. Daugalies."
*** Translated from the German original feedback ***
R. W. (Germany), Chief Marketing Officer / CMO, Financial Services company, Zurich
“Excellent support, always quick and helpful responses, even late in the evening and on weekends, to all my questions before, during, and after the home search services and my move to Zurich.”
C. P. (Italy), Manager, Consumer goods company, Zurich area
"Thank you very much for the great and professional support with the home search and with the official formalities after our move from Germany to Heerbrugg."
*** Translated from the German original feedback ***
M. V. (Germany), Manager, Industrial company, Heerbrugg SG
"Everything was perfectly arranged from the first contact. The home-search process was very professional and the excellent real estate market knowledge and obviously very good contacts to various real estate companies was easily visible and than we moved efficiently into our new house, in a smooth and professional way. The contact to your team was always very friendly and professional! You know your job very well and we felt the team spirit and your passion for the job! At every step of the process, including registering with the local residents' registration office, we were supported in a very professional, efficient and helpful manner, which was much appreciated by the whole family (my wife, me and our 4 kids)."
F. D. (France), Vice President, Pharmaceutical company, Basel
“Thank you very much for the excellent support with your relocation services during my move from the US to Schaffhausen.” S. T. (USA), Director, Industrial company, Schaffhausen
"Thank you so much for the great support, you did a great job. Thank you so much also for answering all our many questions during the relocation process with such a patience and engagement and for the extra miles you did for us." A. H. (USA), Division Head, Industrial company, Baden
"Many thanks for the great commitment and the great support in our move to Baar and the authorities formalities - it has everything worked very well and we have always appreciated the very competent and committed contact." *** Translated from the German original feedback ***
A. M. (Germany), Head of Marketing, Industrial company, Zurich
"I am very much satisfied with the support I received during my first weeks in Winterthur. Since I started my new challenging and time consuming job, I was so happy that you took away from me and my family every possible additional stress and worries regarding house-search and for doing the registration process so efficient and easy. The communication was at every step of the relocation and immigration process excellent. We do appreciate so much your dedication and that you informed us about so many fantastic locations in our region for me and my family - we are very happy that we had these information already from the beginning of our stay. Thank you so much! I have forwarded my feedback also to my HR-Manager."
H. N. (Japan), Group Management, Industrial company, Winterthur
"This relocation to Switzerland was my 7th one, at 5 different continents, but I must say the support of the ACENTUM team was the best ever. Outstanding professional services and dedication from first phone call contact until handover of the keys."
B. R. (Sweden), CEO, Industrial company, Zurich
"Thank you very much for your great support during our relocation to Rapperswil, much appreciated."
S. C. (USA), Manager, Industrial company, Rapperswil-Jona
"Many thanks to the ACENTUM team, which has always led me and my family very competent and committed through the entire relocation and work-permit approval process, and especially to Mr. Daugalies, who helped (especially at the numerous discussions / negotiations with the various authorities and especially with the whole project organization as well as the excellent project implementation from A to Z) to choose the right company location and then in the search for the suitable office space for my company has offered a very high added value. Everything very proficient, efficient and pleasantly uncomplicated - thank you, we will definitely recommend you!"
*** Translated from the German original feedback ***
G. H. (Germany), CEO / Entrepreneur, Financial Services, Pfaeffikon SZ / Wollerau SZ
IF YOU LIKE TO FORWARD US ALSO YOUR FEEDBACK ABOUT YOUR PERSONAL EXPERIENCES WITH ACENTUM AND OUR CONSULTANTS, PLEASE SEND IT TO:
FEEDBACK(AT)ACENTUM.COM
WE LOOK FORWARD TO RECEIVE YOUR COMMENTS!
